The Give Back Project | A Cinematic Reveal

Nominate a Business That Deserves to Shine

Nominate a Business That Deserves to Shine

How It Works

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1. Nominate

Submit your nomination with a powerful story. This isn't just for us—it's what will inspire others to cast their vote. Highlight their passion, their impact, and why the community should rally behind them.

2. The Community Votes

The power is in your hands. Once a business is nominated, it's time to spread the word. Share their story with friends, family, and on social media. The nominee with the most unique nominations* at the end of the month is crowned the winner.

3. We Build

The community's chosen business receives a complete, custom-designed website from our team. No templates, no hidden fees—just a powerful new online presence to help them grow, powered by the people who believe in them.

Who Can Be Nominated?

We're here to help businesses in their early journey who need a boost.

To be eligible for our Give Back Project, nominated businesses must meet the following criteria:

In business for 5 years or less

Annual revenue under $500,000

Following us on at least one social media platform

Don't meet the criteria but still need help? Get in touch about our services.

Last Month's Winner

Screenshot of the new website for The Corner Bookstore

Congratulations, The Corner Bookstore!

"I was struggling to be seen online. Winning this didn't just give me a website; it gave my business a lifeline and connected us with so many new customers."
— Jane Doe, Owner Visit Their New Website

Why We Give Back

Small businesses are the heartbeat of our communities. They take risks, create jobs, and add character to our neighborhoods. But in those crucial early years, many can't afford the professional website they need to grow.

We believe every business with a great story deserves a chance to be seen.

The Rules Are Simple

This is a contest of community support. To keep it fair and exciting for everyone, here’s what you need to know.

Most Nominations Wins

The eligible business with the most individual nominations by midnight on the last day of the month is the winner.

One Person, One Vote

To keep things fair, nominations are limited to one per person, per month. Your single vote is your voice for the community!

The Tie-Breaker

In the rare event of a tie, our team will have the honor of selecting the winner based on their story and community impact.

Ready to Nominate?

Your nomination is the first step to getting a business noticed. Put them in the running, then get ready to share their story and build momentum!

Current Nominees This Month

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Nomination Form

Tell us about a business that deserves this opportunity.

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Give Back Application

Apply for this month's award by telling us your story.

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Portal SOPs

Standard Operating Procedures for fulfillment success.

SOP 01 The 'Perfect Order' Submission Guide
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Status: Mandatory Reading Purpose: Ensure 24hr Start Time

1. The "Pre-Flight" Checklist

Before you click "Submit Order" in the portal, you must have the following items ready. Submitting incomplete forms will pause your project immediately.

  • Confirmed Domain Name: Ensure the client owns the domain or you have purchased it.
  • Hosting Access: If we are not hosting it, we need valid cPanel/FTP credentials.
  • Niche/Industry: Know exactly what vertical this business is in (e.g., "Residential HVAC," not just "Contractor").

2. The "Asset Bucket" Rule (Crucial)

We do not accept images attached to emails. You must provide a single Google Drive or Dropbox link in the order form containing:

  • High-Res Logo (PNG or Vector).
  • Team Photos / Office Photos.
  • Specific Project Images.

Policy: If this field is left blank or the folder is empty, our team will utilize high-quality, royalty-free stock photography relevant to the industry. Replacing stock photos with real photos after the build is complete constitutes a Billable Revision.

3. The "Scope Lock"

The "Special Functionality" text box on the order form is your contract with the fulfillment team.

  • If the client needs a Booking Calendar, Chat Widget, or Payment Gateway, it MUST be listed here.
  • Any functionality requested after the order is submitted that was not in this box will be rejected or invoiced as a separate "Add-On" Service.
SOP 02 The 'No-Contact' Firewall Protocol
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Status: Strictly Enforced Purpose: To protect your brand authority and limit liability.

1. The Golden Rule

We are Your Technical Team, not the client's agency. We exist in the background.

  • We will NEVER speak to, email, or text your end-clients.
  • If an end-client finds our contact info and reaches out, we will delete the communication and notify you immediately.

2. The Relay Method

You are the translator.

  • We speak to you: We provide technical updates, jargon, and raw data via the Portal.
  • You speak to them: You take our updates and communicate them to the client in "Plain English."

Do not forward our internal tickets to your client. They are written for you, not them.

3. White Label Reports

All PDF reports (SEO, Audits, Performance) generated by us are unbranded or branded with your agency logo (if provided). They are safe to forward.

SOP 03 The Revision & Feedback Loop
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Status: Operational Standard Purpose: To streamline the design process and launch sites faster.

1. The "Batching" Rule

We value speed. To maintain a fast timeline, we do not accept "drip-fed" feedback.

  • Incorrect: Sending 10 separate emails, each with one small text change.
  • Correct: Reviewing the draft, compiling ONE consolidated list of edits (bullet points or a Loom video), and submitting it via the Project Tracker.

Policy: If we receive fragmented feedback, the project timer will be paused until a consolidated list is provided.

2. Round Limits

Your wholesale rate includes Two (2) Rounds of Revisions per project.

  • Round 1: Structural changes, layout adjustments, image swaps.
  • Round 2: Text tweaks, color corrections, final polish.
  • Round 3+: Any further design changes after Round 2 are billed at our standard hourly rate ($75/hr) or require a "Maintenance Add-On."

3. Approval

Once you reply with "Approved" or "Looks Good," the project moves to the Go-Live phase. Design changes requested after approval are treated as new billable tasks.

SOP 04 Billing & Auto-Suspension Triggers
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Status: Financial Policy Purpose: To ensure continuous service for your clients.

1. The "Pre-Pay" Standard

We are a wholesale software and fulfillment provider. We do not offer credit terms.

  • Setup Fees: Work does not begin on any project until the setup fee transaction has cleared.
  • Subscriptions: Monthly recurring billing starts 30 days after the initial order.

2. The "Kill Switch" (Automated Suspension)

Our systems are automated. If a monthly payment fails (e.g., expired card, insufficient funds):

  • Day 1: System retries and sends you a warning email.
  • Day 3: System retries.
  • Day 5: Automatic Suspension. The sub-account is locked, and the hosted website is taken offline.

Reactivation: To restore a suspended account, you must pay the balance in full plus a $50 Reactivation Fee.

3. Dispute Policy

We have a zero-tolerance policy for chargebacks. If a formal dispute is filed against a charge, your Partner Account will be immediately banned, and ALL active client assets under your management will be terminated. Please communicate with Support if there is a billing error.

SOP 05 The Support Ticket SLA
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Status: Operational Standard Purpose: To prioritize critical issues efficiently.

1. Where to get help

All requests must go through the Portal Support Tab. Texts to sales reps or DMs to founders are not tracked and will not receive a response.

2. Priority Matrix & Response Times

Please categorize your ticket correctly to ensure the right team sees it.

  • 🔴 Critical (Response: < 1 Hour): Website is down (500 Error), Server outage, Data breach.
  • 🟠 High (Response: < 4 Hours): Billing failure, Broken contact form, SEO campaign stopped.
  • 🟡 Normal (Response: < 24 Hours): Text changes, Image swaps, General questions, Strategy advice.
  • 🟢 Low (Response: 24-48 Hours): Feature requests, cosmetic tweaks for next month.

3. Business Hours

Our technical team operates Mon-Fri, 9:00 AM - 6:00 PM EST. Critical/Emergency tickets are monitored 24/7.

SOP 06 The 'Go-Live' Handover
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Status: Project Lifecycle Purpose: Defining project completion.

1. DNS Propagation

When we launch a site, we update the DNS records. Please inform your client that propagation can take 24 to 48 hours. Note: Some devices may see the new site immediately, while others see the old one. This is normal internet behavior.

2. The "Keys" Handoff

Upon successful launch and final payment confirmation, we will provide: WordPress Admin Login / Editor Access, Google Business Profile Ownership (Transfer), and Reporting Dashboard Links.

3. Post-Launch Scope

Once the keys are handed over, the "Build Phase" is closed. Included: Hosting maintenance, security updates, server uptime.

Not Included: Content updates, new pages, design changes. To request changes after launch, please submit a new order under the "Add-Ons" tab.

Product Data Sheets
Sales Playbooks
Application & Legal Resources
Application - Get Started

Begin Your Application

Tell us about your business to begin the pre-qualification process. This first step is quick and has no impact on your credit score.

Thank You!

Your application has been received. Our team will review your information and get back to you within one business day with the next steps.

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