Terms of Service
Welcome to Sales Technologies LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and any digital products provided by us (collectively, the “Services”).
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use our Services.
1. Scope of Services
1.1. Sales Technologies LLC provides various digital services, including but not limited to website development, marketing solutions, software development, consulting, automation tools, and other related digital solutions.
1.2. Our Services may be offered under different brand names operated by Sales Technologies LLC. By purchasing or using our Services, you agree that additional terms and conditions related to specific services may apply and may override these Terms where applicable.
1.3. Sales Suite Platform: We also provide a CRM platform called AIO Sales Suite, under the Sales Technologies LLC umbrella. Sales Suite includes CRM, automation, email/SMS communications, AI integrations, and related marketing technology services. Use of Sales Suite is governed by additional Sales Suite Terms & Conditions, which apply alongside these Terms. In case of conflict, the Sales Suite Terms will govern Sales Suite usage specifically.
1.4. Promotions and Offers: From time to time, Sales Technologies LLC may offer special promotions, discounts, or contests (“Promotions”). Such Promotions may be governed by separate terms and conditions, which will be made available during the Promotion. In the event of a conflict between these Terms and the specific terms of a Promotion, the Promotion’s specific terms shall prevail for that Promotion only.
2. Eligibility
By using our Services, you represent and warrant that:
2.1. You have the legal capacity to enter into a binding agreement.
2.2. You will comply with these Terms and all applicable laws.
3. Subscription Plans, Payments, Billing, Refunds, and Cancellation
We offer one-time purchases, monthly subscriptions, and other recurring payment plans for our Services. By purchasing any Service, you agree to the following:
3.1. Payment: Payments must be made via credit card, ACH, or other methods specified by us (e.g., invoice). You authorize us to charge your provided payment method for all fees due.
3.2. Billing: Subscription services will be billed automatically on a recurring basis (e.g., monthly, annually) in advance of the service period unless canceled according to the policy below. You are responsible for keeping your payment information current.
3.3. Refund Policy: All fees are non-refundable. We pride ourselves on our rapid service commitment, often initiating work and allocating resources immediately upon receiving payment. Because this human-led work commences right away, we do not offer refunds under any circumstances for services purchased, including setup fees, project milestones, or subscription payments already processed. While refunds are not available, your satisfaction is our priority. If you have concerns about our service, please contact us directly at hello@salestechnologiesllc.com so we can work towards a resolution and ensure the services meet your expectations within the agreed scope.
3.4. Cancellation Policy:
a) How to Cancel: You are solely responsible for canceling your own subscription. You may cancel your recurring subscription at any time from within your account, or by contacting us via email at hello@salestechnologiesllc.com or through our secure billing portal: https://billing.stripe.com/p/login/fZeg102PfdIG1tmbII.
b) Effect of Cancellation: Cancellation requests must be received at least 3 business days before your next scheduled billing date to avoid being charged for the next billing cycle. Upon cancellation, your access to the subscription services will continue until the end of your current paid billing period. No prorated refunds will be issued for partial subscription periods.
c) One-Time Services: Payments for one-time services or project milestones are non-cancellable and non-refundable once work has commenced.
3.5. Service Provision: Services are provided based on the specific agreement or understanding for that engagement. While we strive for excellence, services are provided generally “as-is” without any guarantees of outcomes unless explicitly stated in a separate written agreement (See Section 7).
3.6. Non-Payment: Failure to make timely payments may result in immediate suspension or termination of your access to the Services without notice. You remain liable for all unpaid fees.
3.7. Sales Suite Billing: If you subscribe to Sales Suite, usage-based billing applies to services such as SMS, calls, email volume, AI usage, and phone number leasing. These charges are in addition to the standard subscription fee. Prices for usage are subject to change with notice. Please refer to the Sales Suite Terms for details.
3.8 No Chargebacks / Dispute Policy.
By subscribing to Sales Technologies LLC or any of our brands, you agree not to initiate chargebacks, payment claims, or disputes with your bank, card issuer, PayPal, Stripe, or any payment processor for amounts paid to Sales Technologies LLC. If a dispute is raised contrary to this policy, you acknowledge and accept that the dispute will be denied based on this agreement and your acceptance of our billing and cancellation terms.
a) Fees, Collections & Remedies for Improper Disputes: If you raise a dispute without following the cancellation process above, you agree to be responsible for all costs and fees incurred by Sales Technologies LLC in responding to and resolving the matter, including but not limited to reasonable attorneys’ fees, court costs, processor/administrative fees, and collections agency fees. Any unpaid amounts outstanding for thirty (30) days or more may be referred to collections.
b) Promotions & Pricing Reversion: If a dispute or chargeback involves a promotional or discounted offer, you will forfeit the promotional pricing and agree to pay the standard, non-discounted rate (or the pricing difference) for the applicable Services in order to continue Services
4. Acceptable Use Policy
By using our Services, you agree NOT to:
4.1. Engage in spam, fraudulent, or illegal activities.
4.2. Resell, redistribute, or copy our Services without express written permission.
4.3. Interfere with or disrupt the Services, including attempting to hack, overload, or disable our website or infrastructure.
4.4. Use our Services for any activity that violates local, state, national, or international laws.
4.5. We reserve the right to suspend or terminate access to our Services if we determine, at our sole discretion, that you have violated this policy.
4.6. Compliance for Communications Tools: If you use Sales Suite for SMS, calls, or emails, you are solely responsible for ensuring compliance with all applicable laws, including but not limited to the CAN-SPAM Act, TCPA, CCPA, and GDPR. Misuse of communication tools may lead to immediate suspension or termination without notice.
5. Intellectual Property Rights
5.1. All content, materials, trademarks, software, methodologies, and digital products provided or developed through our Services (“Company IP”) are the exclusive property of Sales Technologies LLC or its licensors.
5.2. You are granted no rights or licenses to the Company IP except as explicitly stated in a separate service agreement (if applicable). You may not copy, reproduce, distribute, modify, reverse engineer, or create derivative works from any of our Company IP without express written permission.
6. Termination and Suspension
6.1. We reserve the right to terminate, restrict, or suspend your access to our Services at any time and for any reason, without prior notice, although we will typically provide notice when feasible. Reasons for termination may include but are not limited to:
a) Violation of these Terms.
b) Failure to pay for Services (as outlined in Section 3.6).
c) Any conduct that we, in our sole discretion, determine to be harmful, disruptive, or potentially damaging to the Company, its Services, or other users.
In the case of Sales Suite, we reserve the right to suspend or permanently delete user accounts for violations of the Sales Suite Terms, non-payment, or misuse. Suspended users may regain access upon resolving issues, but terminated accounts will result in permanent data loss. No refunds will be issued under any circumstances.
6.2. If we terminate your access due to your breach, you are still responsible for any outstanding payments owed to us up to the date of termination. No refunds will be issued.
6.3. You may terminate your relationship with us by cancelling your subscriptions as per Section 3.4 and ceasing use of the Services.
7. No Warranties & Limitation of Liability
7.1. Services Provided “As-Is”: Our Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Sales Technologies LLC does not guarantee that:
a) The Services will be uninterrupted, timely, secure, or error-free.
b) The results obtained from the use of the Services will be accurate, reliable, or meet your specific expectations or requirements.
c) Any defects in the Services will be corrected.
7.2. Limitation of Liability: To the fullest extent permitted by law, Sales Technologies LLC, its affiliates, officers, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with:
a) Your access to, use of, or inability to use our Services.
b) Any errors, omissions, interruptions, or delays in the Services or data loss.
c) The conduct or content of any third party on the Services.
d) Unauthorized access, use, or alteration of your transmissions or content.
e) Any other matter relating to the Services.
7.3. Our total cumulative liability to you for any claim arising out of or relating to these Terms or the Services, regardless of the form of the action, shall not exceed the total amount paid by you to Sales Technologies LLC for the specific Services giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim.
8. Governing Law & Dispute Resolution
8.1. Governing Law: These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. The parties agree that the exclusive jurisdiction for any court proceedings (if arbitration is waived or deemed inapplicable) shall be the state and federal courts located in Maricopa County, Arizona.
8.2. Dispute Resolution Process: We are committed to resolving disputes amicably. Should a dispute arise between you and Sales Technologies LLC relating to these Terms or the Services, we agree to the following process:
a) Good Faith Negotiation: Before initiating any formal proceeding, the party raising the dispute must first notify the other party in writing of the nature of the dispute and attempt to resolve it through good-faith negotiation for a period of at least thirty (30) days. Notices to Sales Technologies LLC should be sent to the contact information in Section 10.
b) Binding Arbitration: If the dispute cannot be resolved through negotiation within the 30-day period, any remaining dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in Maricopa County, Arizona, before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures or pursuant to JAMS’ Streamlined Arbitration Rules and Procedures, depending upon the amount in dispute. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.
c) Arbitration Fees and Costs: Each party shall bear its own costs and attorneys’ fees associated with the arbitration, and the parties shall share equally the fees and expenses of the arbitrator, unless the arbitrator determines that a claim or defense was frivolous or brought for an improper purpose, in which case the arbitrator may award costs and/or attorneys’ fees to the prevailing party.
d) Waiver of Jury Trial and Class Action: BY AGREEING TO THESE TERMS, YOU AND SALES TECHNOLOGIES LLC ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. Any arbitration under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted.
9. Changes to These Terms
9.1. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. The date of the latest revision will be indicated by the “Effective Date” at the top of these Terms.
9.2. It is your responsibility to check our website periodically for changes. Your continued use of or access to our Services following the posting of any changes to these Terms constitutes acceptance of those changes.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: hello@salestechnologiesllc.com
Company Name: Sales Technologies LLC
Effective Date: August 14th, 2025
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.